Account Settings
Managing Your Account
Learn how to customize your Voice Scholar experience, manage security settings, and update personal information.
Profile & Account Management
Customize your personal information, update communication preferences, and manage your login credentials.
Personal Information
Manage your personal details and profile preferences:
- Update name, email, and profile picture
- Edit your educational background
- Manage subject areas and interests
- Set your preferred language
Account Security
Manage login and security settings:
- Change your password
- Enable two-factor authentication
- Manage connected accounts (Google, Apple)
- Review login activity and sessions
Subscription & Billing
Manage your subscription plan, payment methods, and billing history.
Subscription Plan Management
You can view and change your current subscription plan at any time. To manage your subscription:
- Go to your Profile section
- Click on "Subscription" in the sidebar
- View your current plan, features, and usage limits
- Use the "Upgrade" or "Change Plan" button to switch plans
- Follow the guided process to confirm your selection
Upgrading from Free to Premium will take effect immediately. Downgrading will take effect at the end of your current billing period.
Payment Methods
You can add, update, or remove payment methods for your account. We support major credit cards and some regional payment options.
- Add new payment methods in the "Payment Methods" section
- Set a default payment method for automatic renewals
- Update your card information if it's expired or changed
- Update your billing address for accurate tax calculations
Billing History & Receipts
Access your billing history, including all past invoices and payment receipts. You can also download these for your records.
To access your billing history:
- Go to your Profile section
- Select "Subscription" in the sidebar
- Click on "Billing History" tab
- View a list of all transactions
- Click "Download" on any invoice to save it as a PDF
Notifications & Communication
Customize what notifications you receive and how you'd like to be contacted.
Platform Notifications
Control notifications within the Voice Scholar platform:
- Transcription completion alerts
- System announcements and updates
- Study reminders and recommendations
- Account and billing notifications
Email Preferences
Manage what emails you receive from Voice Scholar:
- Newsletter and educational content
- Product updates and new features
- Special offers and promotions
- Weekly study summaries and insights
Privacy & Data Management
Control your personal data, privacy settings, and manage stored content.
Privacy Controls
Manage how your data is used and what information is visible to others:
- Control who can see your profile information
- Manage your content visibility settings (private vs. shareable)
- Review what data Voice Scholar collects and how it's used
- Opt in or out of personalization and analytics
To access these settings, go to Profile → Settings → Privacy.
Data Deletion
You have control over the data and content stored in your account:
- Delete individual audio files and transcriptions
- Clear your usage history and analytics data
- Request a complete data export of your account
- Delete your entire account and associated data
Important: Deleting your account will permanently remove all your data and cannot be undone. Your subscription will be cancelled at the end of the current billing period.
Data Security
Understanding how your data is protected:
- All data is encrypted both in transit and at rest
- Your lecture recordings are stored securely in ISO 27001 compliant data centers
- We implement strict access controls on all user data
- Regular security audits and compliance checks ensure your data stays safe
For more information, you can view our Privacy Policy and Terms of Service.
Common Account Actions
Quick guides for frequently performed account actions.
How to Change Your Password
- Go to your Profile page
- Click on "Settings"
- Select the "Security" tab
- Click "Change Password"
- Enter your current password
- Create and confirm your new password
- Click "Save Changes"
Use a strong, unique password that you don't use for other services.
How to Update Your Email
- Go to your Profile page
- Click on "Settings"
- Select the "Account" tab
- Click "Edit" next to your email address
- Enter your new email address
- Click "Save Changes"
- Verify your new email by clicking the link sent to that address
You must verify your new email address before the change takes effect.
How to Cancel Your Subscription
Steps to cancel:
- Go to your Profile page
- Select "Subscription" from the sidebar
- Click "Manage Subscription"
- Select "Cancel Subscription"
- Choose your reason for cancellation
- Click "Confirm Cancellation"
- You'll receive a confirmation email
What happens after cancellation:
- You'll retain access to premium features until the end of your current billing period
- You won't be charged again after cancellation
- Your account will automatically transition to the Free tier at the end of the billing period
- Your data and uploaded files will remain accessible within Free tier limits
- You can resubscribe at any time
Need More Help?
If you have any questions about your account settings or need personalized assistance, our support team is here to help.
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